Privacy Policy

This Privacy Policy explains how Virtual Office AI ("we," "us," or "our") collects, uses, and protects your information when you visit our website, submit a form, or book a call with us.

1. Information We Collect

When you request a free audit or contact us, we may collect:

• Contact details you provide: first and last name, email address, and phone number.
• Business details you provide: your current automation spend and the apps you use.
• Marketing attribution data: referral source and campaign parameters (for example, UTM tags and advertising click identifiers) collected automatically from the link you arrived through.
• Usage data: standard technical information such as your device, browser, and interactions with our site.

2. How We Use Your Information

• To respond to your request, schedule and conduct your free audit, and provide our services.
• To contact you by phone, text message, and email about your audit and related updates.
• To measure and improve our marketing and website.
• To comply with legal obligations and protect against fraud or abuse.

3. SMS / Text Messaging

By providing your phone number and checking the consent box on our form, you agree to receive calls and text messages (SMS) from Virtual Office AI related to your audit request and our services. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and reply HELP for help.

We do not sell your information, and we do not share mobile opt-in information or consent with third parties for their own marketing or promotional purposes.

4. How We Share Information

We share information only as needed to operate our business, including with:

• Service providers that help us run our website, messaging, scheduling, and customer relationship tools, under agreements that protect your information.
• Legal and safety recipients when required by law or to protect our rights.

We do not sell your personal information.

5. Cookies & Tracking

We and our advertising partners (for example, Meta/Facebook) may use cookies, pixels, and similar technologies to understand site usage and measure ad performance. You can control cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, contact us using the details below.

8. Children's Privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.

10. Contact Us

Virtual Office AI
Email: info@virtualofficecrm.com